GDPR Policy
Last Updated: 21/09/2023
Welcome to totallymadcarpsocials.com ("we," "our," or "us"). At totallymadcarpsocials.com, we value your privacy and are committed to protecting your personal information. This GDPR Policy explains how we collect, use, and safeguard your data when you interact with our website.
Please read this GDPR Policy carefully to understand our practices regarding your personal information. By using our website or providing your information to us, you consent to the practices described herein.
GDPR Compliance
We are committed to complying with the General Data Protection Regulation (GDPR). Below, we provide the information required by Articles 13 and 14 of the GDPR:
Data Controller
The data controller for the processing of your personal data is:
Totally Mad Carp Socials
contact@totallymadcarpsocials.com
Purpose of Data Processing
We collect and process your personal data for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders and inquiries.
- To improve our website's functionality and user experience.
- To send you marketing communications, if you have opted in to receive them.
- To comply with legal obligations and protect our rights.
Legal Basis for Processing
We process your personal data on the following legal bases:
- Processing is necessary for the performance of a contract to which you are a party (e.g., processing your orders).
- Processing is necessary for compliance with a legal obligation (e.g., tax and accounting requirements).
- You have given us consent for specific processing purposes (e.g., marketing communications).
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable laws. After this period, your personal data will be securely deleted or anonymized.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- The right to access your personal data.
- The right to rectify inaccurate personal data.
- The right to erasure (right to be forgotten).
- The right to restrict processing of your personal data.
- The right to data portability.
- The right to object to processing of your personal data.
- The right to withdraw consent (if applicable).
If you wish to exercise any of these rights or have questions about your rights, please contact us at contact@totallymadcarpsocials.com
8. Cookies and Tracking
Cookies:
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) to provide various functionalities and collect information about how you interact with our website.
Types of Cookies:
- Necessary Cookies
- Analytics Cookies
- Functional Cookies
- Marketing Cookies
Cookie Management:
You can manage your cookie preferences by adjusting your browser settings. Most web browsers allow you to delete or block cookies. Please note that blocking or deleting cookies may impact certain functionalities of our website.
Third-Party Cookies:
In addition to the cookies we set, third-party services, such as Google Analytics, may also place cookies on your device to collect information for analytics purposes. These third-party cookies are subject to the respective privacy policies of the third parties.
By continuing to use our website, you consent to the use of cookies as described in this GDPR Policy. If you have any questions or concerns about our use of cookies, please contact us at contact@totallymadcarpsocials.com.
9. Advertising
We may display advertisements on our website, which may be delivered by advertising partners. These advertisements may collect and use information
10. User-Generated Content
We may feature user-generated content on our website, including Facebook reviews and Instagram photos posted by third parties. While we sync this content to our site, it is out of our control. We do not claim ownership of this content, and it remains the intellectual property of the respective individuals or third parties who posted it. Please review the privacy policies of Facebook and Instagram to understand how they collect, use, and protect user-generated content.
Disclaimer: We are not responsible for the images, reviews, or other content posted by third parties on our website. If any content is inappropriate, we will make reasonable efforts to remove it as soon as possible upon becoming aware of it.
GDPR Tools
We provide tools to help you exercise your rights under the General Data Protection Regulation (GDPR). You can use these tools to make requests for:
Data Export
If you would like to receive a copy of the personal data we hold about you, please click the following link to submit a Data Export Request: Request Data Export
Once your request is approved, we will securely email your data to the email address associated with your account.
Data Deletion
If you wish to have your personal data deleted from our records, please click the following link to submit a Data Deletion Request: Request Data Deletion
Upon receiving your request it will wait for approval from us. Once approved, your data will be deleted from our system after 180 days to allow for any necessary fraud detection, chargebacks, or refunds to be processed.
Contact Us
If you have any questions or concerns about your personal data or our GDPR tools, please feel free to contact us at [your contact email address]. We are here to assist you and ensure your data protection rights are respected.
Changes to This GDPR Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the last update will be indicated at the top of this policy.